Sally

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  • How does rental with Hirestreet work?

      Select your rentals for your event, choose from outfits, wardrobe staples and even accessories (like a coat or shoes). Simply add your choices to the bag and checkout for with either Standard or ...

  • How do I join Hire Life rewards?

    You'll be automatically become a member of Hire Life Rewards when you make an account with us. If you had an account with us prior to our new site launch, you will automatically become a member whe...

  • What if my item doesn't fit?

    If you are unsure about your size, we recommend reading reviews and checking the size charts. In the event your item doesn't fit, please contact our team here and we'll process your return as soon ...

  • I have a future Hirestreet order but I can’t see it in my account?

    If your order was made on our old Hirestreet website, it will still be in our system. Please get in touch with customer service if you wish to make any adjustments to your order. You will find all ...

  • Why has my wishlist been wiped?

    Our new site has new Wishlist functionality and therefore we were not able to bring your old Wishlist across. We are sorry - we know this is a pain! As a thank you for starting a new Wishlist, when...

  • Why can’t I see my old Hirestreet orders?

    We have not migrated old orders to our new website, so you will only see orders made after the 15th Feb 2024 in your account section now. If you need information about historic orders please get in...

  • How do I login?

    We recently launched a new website,  if you are an existing Hirestreet customer you will have received an email with an activation link. Please find this in your inbox, and click on the link to act...

  • Can I order for a future event?

    On Hirestreet you can only book in-stock styles, but you get to keep them for 21 days. If your event is happening within the next month or so, place your order today. If your event is in a few mont...

  • Can I cancel my order?

    You can cancel your order within 6 hours from when you placed your order, however, items that have been dispatched cannot be cancelled. Please complete our Contact Form if you would like to cancel ...

  • Are pre-loved outfits cleaned?

    All pre-loved clothes are cleaned by our warehouse team prior to dispatch.