Sally

If you're the first customer to rent an item, it'll likely arrive with it's retail tags on. Please feel free to remove these carefully before wearing your item.  Please note, your outfit will also ...

  Select your rentals for your event, choose from outfits, wardrobe staples and even accessories (like a coat or shoes).You can only choose items that are currently in stock and can be sent ASAP.Si...

Orders are typically dispatched within 1-4 days of your selected delivery date depending on the shipping selected. Should you need to cancel your order, please get in touch with our team and we'll ...

We ship orders within the UK only. We only ship to England, Wales, Scotland and the Channel Islands. Unfortunately due to Royal Mail service changes we are no longer able to ship to Northern Ireland

If you've fallen in love with your rental, you can choose to purchase it to keep forever Head to the My Account section to find your recent rentals and purchase price if they're available to buy.If...

We expect our customers to look after their rentals as if it's their own clothes, and take extra care as any damages can affect a future customers' order.At checkout, you can choose to add Accident...

If your return date falls on a Sunday or Bank Holiday - please don't worry. Simply pop your return to the Post Office by midday on the next working day. 

Please return your rental outfits using the mailing bag that your order was delivered in. A prepaid returns label will be included in your order - please stick this on your mailing bag over the old...

Standard shipping is free of charge on all orders and your items will be delivered within 3-5 working days of placing your order.Express shipping is £5 extra and your order will be delivered within...

Please use the headings below to find the answer most suited to your issue. For all issues, ideally contact us within 24 hours of receipt of your item so we can try to resolve ASAP My rental hasn't...