Sally

  Select your rentals for your event, choose from outfits, wardrobe staples and even accessories (like a coat or shoes).You can only choose items that are currently in stock and can be sent ASAP.Si...

Standard shipping is £6.50 and your items will be delivered within 3-5 working days of placing your order.Express shipping is £8.50 and your order will be delivered within 1-2 working days of placi...

Please return your rental outfits using the mailing bag that your order was delivered in. A prepaid returns label will be included in your order - please stick this on your mailing bag over the old...

We expect our customers to look after their rentals as if it's their own clothes, and take extra care as any damages can affect a future customers' order.At checkout, you can choose to add Accident...

Accidental Damage Cover is only included Subscription Orders. This covers any repairable damage that happens during your rental period.  Please note, accidental damage cover does not provide cover ...

If your Return Date falls on a Sunday or Bank Holiday - please don't worry. Simply pop your return to the Post Office by midday on the next working day. 

Please use the headings below to find the answer most suited to your issue. For all issues, ideally contact us within 24 hours of receipt of your item so we can try to resolve ASAP My rental hasn't...

If you've fallen in love with your rental, you can choose to purchase it to keep forever Head to the My Account section to find your recent rentals and purchase price if they're available to buy.If...

If you are unhappy with your purchased item, you must notify us by completing our Retail Returns Form here within 14 days of receiving your item to receive a refund and post back your order ASAP. W...

We do not offer refunds on items returned unworn Our Fit Guarantee means that if an item you've rented doesn't fit or is not suitable then you can claim rental credit for one item returned unworn p...