Sally

Your order will arrive within 5 working days if you choose standard shipping. You will receive tracking information from Royal Mail once your order has been dispatched. Please note, your order can ...

If you are unhappy with your purchased item, you must notify us by completing our Retail Returns Form here within 14 days of receiving your item to receive a refund and post back your order ASAP. W...

We do not offer refunds but we do offer a Fit Guarantee. Our Fit Guarantee means that if an item you've rented doesn't fit or is not suitable then you can claim rental credit for one item returned ...

If an item you have rented does not fit or is not suitable, our Fit Guarantee has got you covered!Our Fit Guarantee means that if an item you have rented does not fit or is not suitable then you ca...

Standard shipping is £6.50 and your items will be delivered within 5 working days of placing your order.Express shipping is £8.50 and your order will be delivered within 2 working days of placing y...

Your order will arrive within 5 working days if you choose standard shipping. You will receive tracking information from Royal Mail once your order has been dispatched. Please note, your order can ...

If you've fallen in love with your rental, you may be able to buy it... so long as it doesn't have a future booking. Head to the My Account section to find your recent rentals and purchase price if...

Returning Your Order Please return your rental outfits using the mailing bag that your order was delivered in. A prepaid returns label will be included in your order - please stick this on your mai...

  Select your rentals for your event, choose from outfits, wardrobe staples and even accessories (like a coat or shoes). Simply add your choices to the bag and head to checkout where you can choose...

Please use the headings below to find the answer most suited to your issue. For all issues, you must contact us within 24 hours of receipt of your item.  My rental hasn't arrived Unfortunately, Roy...