Sally
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Recent activity by Sally-
How does rental with Hirestreet work?
Select your rentals for your event, choose from outfits, wardrobe staples and even accessories (like a coat or shoes).You can only choose items that are currently in stock and can be sent ASAP.Si...
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How much is delivery?
Standard shipping is £6.50 and your items will be delivered within 3-5 working days of placing your order.Express shipping is £8.50 and your order will be delivered within 1-2 working days of placi...
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How do I return my order?
Please return your rental outfits using the mailing bag that your order was delivered in. A prepaid returns label will be included in your order - please stick this on your mailing bag over the old...
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What happens if I damage or lose my item?
We expect our customers to look after their rentals as if it's their own clothes, and take extra care as any damages can affect a future customers' order.At checkout, you can choose to add Accident...
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What is accidental damage cover?
Accidental Damage Cover is only included Subscription Orders. This covers any repairable damage that happens during your rental period. Please note, accidental damage cover does not provide cover ...
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The Post Office is shut on my Return Date
If your Return Date falls on a Sunday or Bank Holiday - please don't worry. Simply pop your return to the Post Office by midday on the next working day.
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My order has arrived with an issue - what do I do?
Please use the headings below to find the answer most suited to your issue. For all issues, ideally contact us within 24 hours of receipt of your item so we can try to resolve ASAP My rental hasn't...
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Can I buy my rental?
If you've fallen in love with your rental, you can choose to purchase it to keep forever Head to the My Account section to find your recent rentals and purchase price if they're available to buy.If...
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Can I return my Buy Now item?
If you are unhappy with your purchased item, you must notify us by completing our Retail Returns Form here within 14 days of receiving your item to receive a refund and post back your order ASAP. W...