Sally

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Activity overview

Latest activity by Sally
  • Sally created an article,

    How do I join Hire Life rewards?

    You'll be automatically become a member of Hire Life Rewards when you make an account with us. If you had an account with us prior to our new site launch, you will automatically become a member whe...

  • Sally created an article,

    What if my item doesn't fit?

    Fit Guarantee is included on all rentals orders Our Fit Guarantee allows you to to receive a refund minus restocking and shipping fees on one unworn item per order. You must submit our Returns Requ...

  • Sally created an article,

    I have a future Hirestreet order but I can’t see it in my account?

    If your order was made on our old Hirestreet website, it will still be in our system. Please get in touch with customer service if you wish to make any adjustments to your order. You will find all ...

  • Sally created an article,

    Why has my wishlist been wiped?

    Our new site has new Wishlist functionality and therefore we were not able to bring your old Wishlist across. We are sorry - we know this is a pain! As a thank you for starting a new Wishlist, when...

  • Sally created an article,

    Why can’t I see my old Hirestreet orders?

    We have not migrated old orders to our new website, so you will only see orders made after the 15th Feb 2024 in your account section now. If you need information about historic orders please get in...

  • Sally created an article,

    How do I login?

    We recently launched a new website,  if you are an existing Hirestreet customer you will have received an email with an activation link. Please find this in your inbox, and click on the link to act...

  • Sally created an article,

    Can I order for a future event?

    Yes! Now we're in events season we've opened up the chance for customers to book for a future event over the next 8 weeks. Simply select your rental period of 5 or 20 days, and choose your delivery...

  • Sally created an article,

    How much is delivery?

    All shipping is £6.95 and your items will be delivered within on or before your chosen delivery date. We use Royal Mail to ship all items.If you have selected the wrong date or need to amend an ord...

  • Sally created an article,

    Can I cancel my order?

    Orders are typically dispatched within 4 days of your selected delivery date. Should you need to cancel your order, please get in touch with our team and we'll do our best to help. We cannot guaran...

  • Sally created an article,

    Are pre-loved outfits cleaned?

    All pre-loved clothes are cleaned by our warehouse team prior to dispatch.