If an item you have rented via our On Demand service does not fit or is not suitable, our Fit Guarantee has got you covered!
Our Fit Guarantee means that if an item you have rented does not fit or is not suitable then you can claim rental credit for one item returned unworn per order (minus a £5 cleaning fee)
Please note this does not apply to Subscription Orders
Complete this form to request your rental credit.
Once you receive your rental return confirmation email - your credit details will be shared shortly afterwards.
Issuing credit can take up to 5 working days.
Our mission is to enable you to find and rent the perfect outfit for your special moment.
We work hard to gather customer feedback reviews on the styles they've rented and displaying size guides from our trusted brand partners
Please get in touch if you have any questions about a style you want to rent - our friendly style advisers can recommend outfits or answer questions about specific items before you place your order.
Please leave enough time before your rental moment to try on your outfit and check the fit.
Please contact the team direct here: support@hirestreetuk.com or Chat with us Mon-Fri (09.30-16.30)