We don't offer refunds or exchanges. In our 2 Item Hire Box we give you 2 dresses for the price of 1 to make sure you have something that fits for your event. If you are unsure about your size, we recommend reading reviews and checking the size charts.
Check out our FAQ "How to Return" for instructions on how to return your order to us.
Please note: the above FAQ is up to date as of 14th February 2024. If you have questions about our policies prior to this date, please contact us at firstname.lastname@example.org.