What is rental credit?
Rental Credit is available for unworn returns on eligible orders placed before 23rd January 2024 - excluding items rented using our bundle discount codes (2FOR, 5FOR).
Credit is valid for a maximum of 6 months and expiry dates cannot be extended - the code is issued directly to the email address used to place the original order. This email includes the discount code, rental credit value and expiry date.
How do I claim rental credit?
Complete our Rental Credit Form to request your rental credit. Please note that the unworn item must be returned to to our warehouse before you can receive rental credit.
How do I use rental credit?
Apply your rental credit code in the discount field at checkout to redeem. Codes can be redeemed multiple times until the full value is used up. Rental credit is not redeemable on Delivery and Cleaning Fees or Accidental Damage Cover.
How do I use my rental credit on the new site?
All rental credit codes should be active and available to use on our new site. Should you have any issues with using your code, please let us know.