Accidental Damage Cover is only included Subscription Orders.
This covers any repairable damage that happens during your rental period.
Please note, accidental damage cover does not provide cover against loss, theft or intentional damage beyond repair.
For all On Demand 21 day rentals, you can choose to add Accidental Damage Cover at checkout for less than £3 to cover the full orders. This covers all repairable damage including but not limited to stains, seam tears and damage to fixings eg buttons etc.
If your item is returned in an unrepairable state, we will be required to charge a replacement fee up to the full RRP of the item.
We strongly advise against using body tape and safety pins to alter garments, as this can often lead to irreparable damage.
If you have damaged your rental, please contact the team ASAP support@hirestreetuk.com.