We do not offer refunds on items returned unworn
Our Fit Guarantee means that if an item you've rented doesn't fit or is not suitable then you can claim rental credit for one item returned unworn per order (minus a £5 fee)
Complete this short form to request your rental credit on one item per order.
Please note, credit is issued via email once the order is received back by us
Credit is valid for 6 months, cannot be extended and is only redeemable on On Demand, 21 day rental orders only